Higher Education: Quality Assurance Practices for Enhancing University Students’ Soft Skills in Tanzania (73195)

Session Information:

Session: On Demand
Room: Virtual Video Presentation
Presentation Type: Virtual Presentation

All presentation times are UTC + 9 (Asia/Tokyo)

One of the missing ingredients in the graduating university students in different fields of specialization is their job-related soft skills. It is doubtful whether universities pay the deserved attention to the soft skills dimensions. This paper presents the findings of the study undertaken in two universities, one privately-owned and the other government-owned university. The objective of the study was to explore the mechanisms used by the university quality assurance departments (QADs) in monitoring students’ attainment of the soft skills as an important consideration for meeting the labour market needs. The study adopted the qualitative research approach and involved a total of thirty (30) participants, including two (2) deans of students, twelve (12) janitors, four (4) course instructors, and twelve (12) students, using the interview, focus group discussions and documentary review methods to generate data. The results revealed that the quality assurance departments monitoring of the soft skills was done partially as those skills were expected to emerge from the teaching, learning, assessment and evaluation of academic processes in each semester. It was also revealed that soft skills, as well as other aspects of the affective domain required concerted efforts and commitment of diverse parties, particularly students themselves rather than perceiving it as the role of the QADs. The study makes a discussion of the findings and concludes that the soft skills lack a clear mechanism for determining their attainment, which risks their quality albeit efforts by the accrediting organs to have them monitored. The study offers some recommendations for improvement.

Samwel Credo, The University of Dodoma, Tanzania
Daniel Mngarah, The University of Dodoma, Tanzania

About the Presenter(s)
Mr Samwel Credo is a University Doctoral Student at The University of Dodoma in Tanzania

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00