Mediation Effect of Quality Management on the Relationship Between Emotional Intelligence and Leadership Competency of Principals (73880)

Session Information: Educational Policy, Leadership, Management & Administration
Session Chair: Jin-Fu Wu

Thursday, 23 November 2023 16:15
Session: Session 5
Room: Room 604
Presentation Type: Oral Presentation

All presentation times are UTC + 9 (Asia/Tokyo)

Emotional intelligence, quality management and competence are closely related to organizational effectiveness. Therefore, these three aspects are important and need to be considered so that a school-led organization will improve in all aspects. This study aims to identify the emotional intelligence of principals that is commonly practiced based on the Goleman-Noriah Model (2002) which presents seven dimensions namely self awareness, self-control, motivation, empathy, social awareness, maturity and spirituality. The study also examines the extent to which gender, age and experience background factors influence emotional intelligence as well as principal competencies. In addition, the study also describes the effect of emotional intelligence on principal leadership competencies in schools. The study was conducted in all secondary schools in Sarawak. The survey method using questionnaires is the main method of the study. A total of 152 principals as sampled for this study. Descriptive statistical analysis using SPSS 23.0 was used to analyze the level of emotional intelligence, quality management and principal competencies. Mann Whitney-U and Kruskal Wallis-H analysis of inference analysis was used to analyze the level differences based on demographics for the emotional intelligence, quality management and competence and to study the relationship of Spearman Rho analysis used. PLS SEM SMARTPLS 3.0 is used to study predictors for emotional intelligence constructs, as well as quality management as well as competencies and and to study the effects of quality management mediators and also to study model validity. The study found that principals have moderate emotional intelligence and high level of quality management.

Siti Nazalia Kiprawi, University of Malaya, Malaysia

About the Presenter(s)
Dr. Siti Nazalia is currently an assistenat director of Sarawak Education Department, Ministry Of Education, Malaysia.

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00