Improvement of Data Management to Support Educational Quality Assurance of a Faculty in University Using Digital Platform of Microsoft Teams (73926)

Session Information: Education Policy, Leadership, Management & Administration
Session Chair: Dube Bekithemba

Friday, 24 November 2023 09:00
Session: Session 1
Room: Room 705
Presentation Type: Oral Presentation

All presentation times are UTC + 9 (Asia/Tokyo)

The educational quality assurance (QA) is the management and operation of universities to continuously improve the quality of students and graduate students. The purpose of this study is to improve the data management process for QA of the Faculty of Industrial Education and Technology, King Mongkut’s University of Technology Thonburi, Thailand by using the Microsoft Teams. The principle of SIPOC model had been applied for brainstorming and gap analysis, showing that the main problem was an inefficiency in data management including data collecting, organizing, and accessing. The conventional process of information preparation was performed by requesting cooperation from relevant parties which was complicated and delayed, causing lately report submission as requirement. The process for data management of QA was then improved by analysis of data source, type, sequence, period, and connection before redesign using the Microsoft Teams platform. The channel of data collection was communicated with involved administrators to understand and access easily. There was also notification system for staffs to store information at the appropriate time by setting in the google calendar. The results have been follow-up by evaluating the satisfaction of users to the improved system using online questionnaire with 5-scale, showing that the system was good with the mean score of 4.1. The results of this study could enhance the systematic management of data collection, quickly and easily to find the information, reducing the process of QA report preparation. In addition, this procedure could be a good guideline for other practices of the faculty.

Jaranya Sangthong, King Mongkut's University of Technology Thonburi, Thailand
Wisitsree Wiyaratn, King Mongkut’s University of Technology Thonburi, Thailand
Opas Vongwongrak, King Mongkut’s University of Technology Thonburi, Thailand

About the Presenter(s)
Ms JARANYA SANGTHONG is a School Administrator at King Mongkut's University of Technology Thonburi in Thailand

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Posted by Clive Staples Lewis

Last updated: 2023-02-23 23:45:00