The global disruption caused by the COVID-19 pandemic has profoundly impacted various sectors, particularly education, creating unprecedented challenges. This prompted educational institutions, including Philippine private K-12 schools, to demonstrate resilience across key operational areas. This study explores the management strategies and innovative mechanisms adopted by operational Philippine private K-12 schools amidst the COVID-19 pandemic, specifically focusing on their adherence to ISO 9001:2015 (Total Quality-Oriented Leadership). Employing qualitative research (case study method), the research focuses on the business resilience of the participant schools. Data collection involved semi-structured interviews with school principals from different school divisions, supplemented by relevant school documents such as financial reports, school improvement plans, curriculum, and other documents needed in the day-to-day operations. Inputs from other school community members, such as teachers, staff, parents, and students, were also gathered to triangulate the initial interviews and documents. Cross-case analysis was then employed to discern patterns, differences, and insights across the diverse data sources. The findings underscored the necessity for tailored and collaborative approaches to foster resilience within the educational landscape amidst global health crises. Each school's response to pandemic challenges and the demands of the "new normal" exhibited a unique character, highlighting the individualized nature of their strategies. In conclusion, the study emphasizes the importance of adaptive and collaborative strategies in navigating the multifaceted challenges of the educational sector during the pandemic. Prioritizing customized approaches, collaborative endeavors, flexibility, and innovation equips schools to address effectively the obstacles posed by the pandemic and cultivate a resilient and dynamic educational environment.

Authors:
Jayvee Miranda, De La Salle University Integrated School, Philippines

About the Presenter(s)
Jayvee Miranda is a teacher by profession and a volunteer by passion. His research activities include exploring the application of business principles within schools, developing approaches to teaching and learning, and evaluating these interactions.

Connect on Linkedin
https://ph.linkedin.com/in/jayveemiranda/en

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