Quality assurance is a significant part of achieving Sustainable Development Goal 4 and has remained a challenge to higher education institutions worldwide. Thus, this paper aims to propose a quality assurance framework for Hy-flex learning based on the perspectives of faculty and students. This study utilized a descriptive developmental mixed-method research design following Ibrahim’s (2016) procedures: analysis, design, development, and evaluation. Both students and faculty were the respondents to dissect the richness and beauty of the data collected using the self-developed survey questionnaire and interview protocol guide. The quantitative findings revealed both students and faculty preferred the utilization of flexible learning as their learning modality. Also, a significant difference when grouped according to UNESCO’s quality and learning indicators is also observed in the study. The qualitative data yielded emergent themes from the focus group discussions, to wit: poor internet connection, assessment integrity, poor and improper schedule, learning resources and management system, and institutional support. Accessibility & Usability, Learning Assessment Strategies, Vision & Institutional Leadership, Learning Activities & Learning Interaction, Instructional Materials, Social & Student Engagement, Support (Student, faculty, & Staff), Course Structure, Learning Outcomes & Competencies, Evaluation & Feedback, Social & Student Engagement, Flexibility & Adaptability of Education, Security & Safety, and Infrastructure, Facilities, & Equipment were the following themes which were utilized to craft the QA Framework. The proposed framework provides a transparent and reliable framework for implementing, monitoring, and evaluating quality assurance of all hybrid-flexible learning modalities in the university.

Authors:
Daianne Gloria, Bulacan State University, Philippines

About the Presenter(s)
Dr. Daianne Gloria is an Asst. Professor in the College of Arts and Letters at Bulacan State University. She is currently designated as the Head of the Student Program Development under the Office of the Vice President for Academic Affairs.

Connect on Linkedin
https://www.linkedin.com/in/daianne-gloria-354219316/

Connect on ResearchGate
https://www.researchgate.net/profile/Daianne-Gloria

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