A Qualitative Inquiry on the Experiences of University Counselors on Synchronous Telecounseling Using Video Conferencing (84535)
Session Chair: Mehtap Sezgin
Tuesday, 26 November 2024 14:40
Session: Session 1
Room: Room 605 (6F)
Presentation Type: Oral Presentation
The provision to conduct counseling sessions in a technologically assisted platform is relatively new in school counseling services in most Colleges and Universities in the Philippines. Yet, with the increasing demand for mental health support due to the immense stress and anxiety brought on by the pandemic, school counseling offices transformed their counseling programs into an online platform. The study aimed to explore the experiences of school counselors in conducting synchronous telecounseling using videoconferencing with their students during the pandemic in the tertiary level institutions in the Philippines. A qualitative approach framed and guided the research inquiry (Creswell, 2014). Purposive and convenience sampling methods were used to select the ten (10) participants for the study who are licensed counselors, have been working in either public or private Colleges or Universities, and have also practiced full-time online counseling for at least one semester or have at least one (1) continuing client that has participated in synchronous telecounseling sessions using a video conferencing platform (Etikan et al, 2016; Campbell et al., 2020). Three (3) groups with 2 to 5 participants each participated in the focus group discussion (FGD) through a video conferencing platform. Semi-structured interviews were the data source for analyzing the participants' synchronous telecounseling experience. The interview responses were subjected to thematic analysis that reflexively evaluated the major emerging themes (Braun & Clarke, 2006). The findings provide relevant information about the development of training, awareness-raising, and skills-enhanced interventions for school counselors and other implications for the school counseling profession in general.
Authors:
Rosemarie Tayoto, De La Salle University, Philippines
Joel Navarez, De La Salle University, Philippines
Jay Diaz, President Ramon Magsaysay State University, Philippines
Amir Canlas, University of the Assumption, Philippines
About the Presenter(s)
Rosemarie A. Tayoto is a Registered Guidance Counselor and has been a University Counselor at De La Salle University for over 13 years. Her research interest is in the areas of mental health, self-care, and resiliency for students and
counselors.
Connect on Linkedin
https://www.linkedin.com/in/rosemarie-tayoto-rgc-7313ab149/
Connect on ResearchGate
https://www.researchgate.net/profile/Rosemarie-Tayoto
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